Please be aware that Hikvision products are region-specific and regionally supported. If you have purchased your Hikvision products from an online source or unauthorized distributor, they may not be compatible with the UK region’s firmware and are considered to be “gray market” product. If your camera has “CH” in the serial number, you are most likely using a “gray market” product. Updating the firmware from this site can lead to several complications in those cameras, up to and including camera failure. Restoring a “gray market” product to its original condition is a factory process and will result in a Chinese interface. As Hikvision warranty is void in this case, you must rely on the dealer for any service, support, and warranty of the “gray market” product. If you have any questions or concerns about the official status of your Hikvision distributor, please contact Hikvision UK Customer Service at support.uk@hikvision.com.
  • Baseline Firmware_DVR(DS-7204HUHI-Fx_S)_ML_STD_V3.4.91_Build170405

    • Software Name:

      Baseline Firmware_DVR(DS-7204HUHI-Fx_S)_ML_STD_V3.4.91_Build170405

    • Software Size:

    • Software Description:

    • Download:

      download

  • Baseline Firmware_keyboard_DS-1600KI_V2.1.0

  • Baseline Firmware_DVR(HUHI-F/S)_V3.4.92 build 170809

    • Software Name:

      Baseline Firmware_DVR(HUHI-F/S)_V3.4.92 build 170809

    • Software Size:

    • Software Description:

       

      1. Optimized video stream strategy for remote live viewing. With hik-connectversion 3.0.0 a better response time is achieved.

      2. Fixed the issue that about 0-2 min recording files are lost after the device abnormal reboot by cutting the power.

      3. Fixed the issue that device abnormal reboot if constant add and delete the IPCs by onvif protocol.

      4. More compatible with the method of adding IPC by its domain name.

      5. Fixed the issue that controlling device by remote control failed when device number of unit was from 100 to 254.

      6. Other bugs fixed.

       

    • Download:

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  • Baseline Firmware_PTZ_R7_EN_V5.5.0

  • Baseline Firmware_PTZ_R3_EN_V5.5.0

  • Baseline Firmware_WiFi doorbell_ML_STD_V1.4.61 build20170731

    • Software Name:

      Baseline Firmware_WiFi doorbell_ML_STD_V1.4.61 build20170731

    • Software Size:

    • Software Description:

       

      New Features

      1.       Connect Wi-Fi by scan QR code

      Wi-Fi doorbell now can connect Wi-Fi by scanning the QR code generated from Hik-connect App with doorbell’s build-in camera. The suggested scanning distance is 5 to 10 cm. The doorbell will gives a beep when successful recognizes the QR code.

      2.       Support Wi-Fi protocol 802.11n

      3.       Doorbell with customized mode name can connect to Hik-connect

      Customized mode doorbell can connect to Hik-connect without pre-register the mode name to EZVIZ Cloud.

       

      Improved Features

      1.       Fixed the bug that the stored local video can not play back.

      2.       Fixed the bug that doorbell will stop motion detection video record when App’s alarm notification disabled.

      3.       Fixed the bug that doorbell doesn’t report its time zone information when first time use.

       

      Upgrade Methods

      Support 3 methods for upgrade Wi-Fi doorbell:

      1.       Upgrade in Hik-connect App

      Hik-connect will automatically detect new available firmware for Wi-Fi door bell, you can upgrade in: device setting>> device version:

       

      2.       Upgrade with SD card

      Put the new firmware into SD card, incert card to Wi-Fi door bell, then restart to upgrade the device.

      3.       Upgrade with 4200

       

    • Download:

      download

  • Baseline Firmware_TVI DVR_ML_STD_V3.5.21_Build170815

    • Software Name:

      Baseline Firmware_TVI DVR_ML_STD_V3.5.21_Build170815

    • Software Size:

    • Software Description:

      • Fixed the issue that when using UDP protocol to review the analog channel sub stream recorded file of DVR, it showed black screen.

      • Fixed the issue that when choosing video record type of analog channel as video stream, it recorded video &audio stream indeed.

      • Fixed the issue that DVR was frozen when exporting GUID file.

      • Fixed the issue that HQHI-K series DVR reboot abnormally when enabling the Enhanced VCA mode.

      • Other issues fixed.

       

    • Download:

      download

  • Baseline Firmware for non-plugin browser for I/K series NVR

    • Software Name:

      Baseline Firmware for non-plugin browser for I/K series NVR

    • Software Size:

    • Software Description:

       

      Suitable models: I and K series NVR, except for the K1 series NVR.

       

      1, Supported browser: Chrome, Firefox. Unsupported browser: Safari, Edge.

      2, The version is compatible with H265/H264/H265+/H264+ encoding format, it doesn’t support MPEG4/MJPEG;

      3, Support 1/4 spilt screen, 4 spilt screen only decodes sub stream, channel will show blank if it doesn’t contain sub stream;

      4, The version doesn’t support two-way audio;

      5, Stream with resolution higher than 1080P will be transcoded to 1080P(2-3 ch are supported according to device transcode capacity);

      6, Maximum playback speed is 4x.

       

       

    • Download:

      download

  • Baseline Firmware_DVR_TURBO 4.0_V3.5.20

    • Software Name:

      Baseline Firmware_DVR_TURBO 4.0_V3.5.20

    • Software Size:

    • Software Description:

      Firmware update:

      Newly release models: DS-7108HQHI-K1DS-7216HQHI-K2/PDS-7204HUHI-K1/PDS-7208HUHI-K2/PDS-7304HQHI-K4DS-7308HQHI-K4DS-7316HQHI-K4.

      DS-7108HQHI-K1DS-7304HQHI-K4DS-7308HQHI-K4DS-7316HQHI-K4 support recording 3MP@15fps(part channels like 1st,1st&2nd, etc), all channels 2MP@15fps, 720P@25/30fps.

      DS-7108HQHI-K1 supports up to 2-ch 4MP IPC access.

      DS-7304HQHI-K4DS-7308HQHI-K4DS-7316HQHI-K4 support up to 2-ch 4MP IPC access, and support disabling analog channels to expand IP channels function.

      Newly support upgrading POC module though DVR local menu.

      When connecting 5MP cameras, HQHI-K series DVR will change the signal input of cameras from 5MP/4MP to 2MP signal input for connection.(except for H1T A version)

      Newly support Day/Night Mode and WDR Switch function of camera on DVR local menu.(until now, only D8T cameras support this function)

      Newly support remote three dimensional PTZ control of IP channel, which means it can PT control while zooming.

       

      K72

      DS-7108HQHI-K1

      DS-7204HQHI-K1

      DS-7208HQHI-K1、DS-7208HQHI-K2

      DS-7204HQHI-K1/P、DS-7208HQHI-K2/P、

      DS-7204HUHI-K1、DS-7204HUHI-K2、DS-7204HUHI-K1/P、

      K71

      DS-7216HQHI-K1、DS-7216HQHI-K2

      DS-7216HQHI-K2/P

      DS-7208HUHI-K1、DS-7208HUHI-K2、DS-7216HUHI-K2

      DS-7208HUHI-K2/P

      DS-7304HQHI-K4、DS-7308HQHI-K4、DS-7316HQHI-K4

    • Download:

      download

  • Baseline Firmware_super NVR_EN_v3.6.22

    • Software Name:

      Baseline Firmware_super NVR_EN_v3.6.22

    • Software Size:

    • Software Description:

    • Download:

      download

  • Baseline Firmware_DVR_TURBO 3.0_3.4.84

    • Software Name:

      Baseline Firmware_DVR_TURBO 3.0_3.4.84

    • Software Size:

    • Software Description:

    • Download:

      download

  • Baseline Firmware_NVR_E series_ML_STD_V3.4.95

    • Software Name:

      Baseline Firmware_NVR_E series_ML_STD_V3.4.95

    • Software Size:

    • Software Description:

      Firmware Upgrade
      1. Optmize NVR's stability after connecting third-party IP camera such as Sony,Honeywell, Axis.
      2. Optimize NVR’s stability after connecting to client like IVMS Optimize NVR’s stability after connecting to client like IVMS Optimize NVR’s stability after connecting to client like IVMS.

    • Download:

      download

  • Baseline Firmware_NVR(-K2 K4 series)_ML_STD_V3.4.95

    • Software Name:

      Baseline Firmware_NVR(-K2 K4 series)_ML_STD_V3.4.95

    • Software Size:

    • Software Description:

      Firmware Upgrade
      1. Optmize NVR's stability after connecting third-party IP camera such as Sony,Honeywell, Axis.
      2. Optimize NVR’s stability after connecting to client like IVMS Optimize NVR’s stability after connecting to client like IVMS Optimize NVR’s stability after connecting to client like IVMS.

    • Download:

      download

  • Baseline Firmware_NVR(-K1 series)_ML_STD_V3.4.95

    • Software Name:

      Baseline Firmware_NVR(-K1 series)_ML_STD_V3.4.95

    • Software Size:

    • Software Description:

      Firmware Upgrade
      1. Optmize NVR's stability after connecting third-party IP camera such as Sony,Honeywell, Axis.
      2. Optimize NVR’s stability after connecting to client like IVMS Optimize NVR’s stability after connecting to client like IVMS Optimize NVR’s stability after connecting to client like IVMS.

    • Download:

      download

  • Baseline Firmware_NVR(-I series)_ML_STD_V3.4.95

    • Software Name:

      Baseline Firmware_NVR(-I series)_ML_STD_V3.4.95

    • Software Size:

    • Software Description:

       Firmware Upgrade
      1. Optmize NVR's stability after connecting third-party IP camera such as Sony,Honeywell, Axis.
      2. Optimize NVR’s stability after connecting to client like IVMS Optimize NVR’s stability after connecting to client like IVMS Optimize NVR’s stability after connecting to client like IVMS.

    • Download:

      download